If I didn’t believe it before today, the only thing
worse than waiting at the DMV is waiting at the Comcast Service Center. At least at the DMV you get to sit down while
waiting for your number to appear on the big screen, and they sometimes give
you an approximate waiting time. At
Comcast, we had to stand in line, holding unwieldy equipment to turn in, and
listen to rude comments from the other side of the counter. I agreed with my new 5-year-old friend
Harmony who stood behind me, wishing we could hear the Loonie Tunes show instead. At least it was Wylie Coyote, and we could
laugh even though we couldn’t hear the explosions or the beep-beeps.
Now I could have chosen to let that ruin my day, but
instead I remained curious. I was
curious why a trio of men were trying to turn in equipment which didn’t appear
to belong to them; I was curious about the fellow wearing a zoot suit, complete
with shiny saddle oxfords and fedora, walking down West End; I was curious
about the fast food cashier who remained in excellent humor even though some of
her customers were being difficult at best; and I’m even curious as to why I’ve
procrastinated working on my taxes until now and will be stuck inside this
afternoon rather than outside in this glorious Spring weather crunching numbers.
When all else fails, my mantra these days is “stay
curious.” Within a state of curiosity,
you don’t have to judge—by all means, judging negates curiosity every
time. Besides, “curious” makes my
eyebrows rise, which usually gets a smile rising from others in the room
probably thinking the same thing! And I’m
convinced that the outer edges of my eyebrows are connected to the muscles on
the outer corners of my mouth, because I almost always smile too.
It was Paul’s curiosity about Jesus that led to his
great faith. I suspect the curiosity of
the disciples and other followers of Christ did the same. It’s often been my
curiosity about people of great faith that has led to my own faith journey’s
twists and turns. My curiosity toward
just about everyone has bubbled up many conversations about faith journeys,
which also opens a path for me to share as well at the points in our paths
which intersect.
As we focus the next few weeks on Witness, I
encourage you to use your “curious” tools.
It always takes the scary edge off “witness” that sometimes lurks in the
shadows. Trust me, curiosity will open
your eyes, your heart, your mind and your doors. Works every time.
Grace and joy,
Julie
Hi Julie - I apologize for the unpleasant experience at the local office. Will you please let me know the exact location of the office you visited? I will share your experience with my local colleagues so that we can provide a better experience next time.
ReplyDeletePlease contact me and include a link to this page as a point of reference.
Thanks,
ComcastMark
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com